Navigation
Suscribe
Menu Search Facebook Twitter
Search Close
Menu ALL SECTIONS
  • Capital Coahuila
  • Capital Hidalgo
  • Capital Jalisco
  • Capital Morelos
  • Capital Oaxaca
  • Capital Puebla
  • Capital Quintana Roo
  • Capital Querétaro
  • Capital Veracruz
  • Capital México
  • Capital Michoacán
  • Capital Mujer
  • Reporte Índigo
  • Estadio Deportes
  • The News
  • Efekto
  • Diario DF
  • Capital Edo. de Méx.
  • Green TV
  • Revista Cambio
Radio Capital
Pirata FM
Capital Máxima
Capital FM
Digital
Prensa
Radio
TV
X
Newsletter
Facebook Twitter
X Welcome! Subscribe to our newsletter and receive news, data, statistical and exclusive promotions for subscribers
Business

In Banking Sector, Operational Errors Cost Users

The 6.4 billion pesos lost only represents reported claims

Treasury and Public Finance Undersecretary Fernando Aportela Rodríguez with Condusef president Mario Di Constanzo Armenta, photo: Cuartoscuro/Isaac Esquivel
By Omar Sánchez Whatsapp Twitter Facebook Share
8 months ago

Operational errors in the banking sector cost users more than 6.4 billion pesos ($317 million) merely in the first nine months of 2016, said National Commission for the Protection and Defense of Financial Services Users (Condusef) president Mario Di Constanzo.

This amount represents an increase of almost 73 percent compared to the funds lost in 2015 and corresponds to more than a million claims that were registered with the agency in the first nine months of 2016. The number of complaints represented a 28 percent increase from the previous year.

“I define it as a bank error, a bank system error, an operational error of the bank that is translated as a bank income that actually does not exist,” explained Di Constanzo.

Di Constanzo said he was not only worried about the low amount that bank returned to users for these kinds of claims, which barely reached 37 percent of the total amount, but he was also concerned about an unknown figure which represents mistaken charges that users have not reported or are unaware of.

Comments Whatsapp Twitter Facebook Share
More From The News
Sports

NBA Changes All-Star Game Format; Captai ...

2 weeks ago
Business

World Stocks Mixed as Investors await mo ...

2 weeks ago
World

Sweden Grants Temporary Asylum to 106-Ye ...

2 weeks ago
World

Puerto Rico Raises Hurricane's Official ...

2 weeks ago
Most Popular

EPN: Tragedy Has Brought Army and Citize ...

By The News
Mexico

Democrats Abroad Mexico City Wants You t ...

By Martha Pskowski
Living

Shootouts in Nuevo Laredo Kill 11

By The Associated Press
Mexico

Over 5,000 Aftershocks Recorded from Sep ...

By The Associated Press
Mexico

September 19: What Mexico Refuses to Lea ...

By The News
Living