Menu Search Facebook Twitter
Search Close
  • Capital Coahuila
  • Capital Hidalgo
  • Capital Jalisco
  • Capital Morelos
  • Capital Oaxaca
  • Capital Puebla
  • Capital Quintana Roo
  • Capital Querétaro
  • Capital Veracruz
  • Capital México
  • Capital Michoacán
  • Capital Mujer
  • Reporte Índigo
  • Estadio Deportes
  • The News
  • Efekto
  • Diario DF
  • Capital Edo. de Méx.
  • Green TV
  • Revista Cambio
Radio Capital
Pirata FM
Capital Máxima
Capital FM
Facebook Twitter
X Welcome! Subscribe to our newsletter and receive news, data, statistical and exclusive promotions for subscribers

Hiring Services in Mexico City Just got a Whole Lot Easier with Zastask App

A young team from Mexico City hopes to change the landscape of how you order your services

A screenshot of the Zastask app, available September 12th, photo: Courtesy of Zastask
By The News Whatsapp Twitter Facebook Share
1 year ago


We’ve all been there. Hours spent scouring through the jungle of the internet looking, hoping, praying to find that one reliable dog sitter or gardener that can actually provide the service they promise. Positive reviews sat below negative reviews, where five-star ratings meet reviews screaming “Do not book this company!” Well the confusion ends here, says the team behind the new Mexico City based app Zastask.

Adán Rodríguez Martínez aims to provide the time-squeezed millennial with a speedy, reliable way to access quality services from trusted local companies. To begin with, Zastask will offer five services; event catering, gardening, interior painting, photography and pet care, before adding other much sought-after services, like house cleaning, to its roster.

When he returned to Mexico in the summer of 2015, after three years spent studying in London, Adán was frustrated with the lack of information on offer when looking to book a service. “I realized it was still difficult to locate and hire most services in Mexico and that even professionals advertised online came unrecommended,” he said. “There was no way of knowing the quality of their work or if the prices they were charging were fair.”

So he set about remedying the problem. Originally from the state of Puebla, Adán moved to Mexico City earlier this year to build an app aimed at doing two things. Firstly, he wants to remove the stress of finding a range of reliable services in a metropolis as dense and difficult to move around as Mexico City. Secondly, he wants to build a community.

“We strong believe that solving a problem by itself is not enough in a world where the customer is constantly looking to improve his or her experience from digital services. Most companies are failing customers in this area and this is where Zastask plans to give added value to its customers. This is why we have paid special attention to three areas: user experience, customer service and the development of a highly social platform.”

Whenever a user requests a service they will be offered up to four quotes from service providers, ensuring the user a variety of options. There will be an internal chat option that enables users to speak to their clients, allowing both parties to introduce themselves prior to beginning work. The Zastask team will call a user after each initial service has been provided to ensure they are happy with the job done and everything that was agreed between client and user was completed.

Members of the team behind the Zastask app, with co-founder, Adán Rodriguez Martinez, centre. Photo: Courtesy of Zastask

Members of the team behind the Zastask app, with co-founder, Adán Rodríguez Martínez, center. Photo: Courtesy of Zastask

Adán points to global apps like Uber, who he believes have overstretched themselves in their attempt to meet market demand. While the unique qualities of Uber made it a worldwide phenomenon, a string of much-publicized problems, ongoing legal wranglings, and poor customer service have dampened user experience.

For security purposes, there are a variety of stages for the service provider to meet before they join the Zastask network. Firstly, the personal and company data of a prospective service provider will be collected, followed by face-to-face interviews with the app team. Random drop-ins will be conducted to further assure users of the service provider’s suitability.

“We offer a service to the needs of people who spend long hours commuting and working. Few have the time to deal with household or personal chores” said Adàn. “At the same time, thousands of experienced professionals would like to increase their sales. Zastask represents a clear solution because we bring the demand for services straight to them. Additionally, we help them improve their performance and customer service.”

Zastask is free and scheduled to go live Sept. 12. For now, potential users can visit the app’s website,, to register their interest.

The app can also be found on Facebook at @zastask and Twitter at @zastask1.

Comments Whatsapp Twitter Facebook Share
More From The News

Musicians unite at AMAs in wake of tumul ...

2 days ago

European cities battle fiercely for top ...

3 days ago
Latest News

Trump campaign created own rules on sexu ...

3 days ago
Latest News

Lebanon's PM Hariri says he will be in B ...

3 days ago
Most Popular

European Central Bank Surprises with Str ...

By The Associated Press

Undersecretary: No Risk for Development ...

By Notimex

Peabody Energy Warns it May File for Ban ...

By The Associated Press

Zuckerberg's Jog in Beijing's Toxic Air ...

By The Associated Press

Private-Sector Analysts Confirm 2.4 Perc ...

By Omar Sánchez